FAQ


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Video 1: Unwrapping and hanging of your clock
Video 2: Your clock does not work
Video 3: The cuckoo is not calling
Video 4: The music does not work
Video 5: The hands and the cuckoo call do not match
Instructions for our Original Black Forest cuckoo clocks and cuckoo clocks
with music
Unpack with care. Hold the clock when taking out of the carton not at the
carving but at the roof. Examine the different parts with list of
content:
- 1) Cuckoo Clock
- 2) Head piece with bird or
- 2a) Head piece with deer head and 2 horns
- 3) Pendulum
- 4) 2 weights for cuckoo or 3 weights for cuckoo with
music
Black Forest or Swiss House or Mill styled Cuckoo Clocks do not have any
head pieces as indicated under number 2) or 2a).
Open the back wall and take out the paper put through the tonespring
(5). Then remove both wire-clamps pull out (6) at the cuckoo pipes.
The back-wall can then be replaced. Be carefull not to bend any wire in the
clock. Put carved headpiece on the top of the clock (2, 2a). Fix the nail
to the wall, about 6.5 ft. from the floor or higher sloping slighly and 4/5 inch
sticking out (11). Place the clock into correct vertical position, close
to the wall (10).
Open the wire-bow which locks the door (7) at clocks with music 2
doors.
The clock should suspend from the wall in order to avoid the chains from
slipping off the chain-wheels. Then open the small parcel (8) underneath
the clock in which the chains are bound together and remove the wire pulled
through. Mind that the chains are not knotted.
Hereafter hook the pendulum into the pendulum-guide (9) and the
wheights into the chainhooks.
Herewith the clock is put in service. Mind that the clock is suspended
on the wall straightly and its ticking proportionable. It is essential that the
pendulum-guide (9) does not touch the slit of the case.
When setting the time, the taller-hand (minute-hand) can be moved
accross the half and full hour marks without awaiting the strikes. Do never move
the hourband!
If you want the clock to strike the full hour. move the minute-hand
slowly 5 minutes before reaching the hour mark.
If the temperature is low take attention that the clock is suspected in
a tempered room so that the pipes of the cuckoo will respond fully.
If the clock is fast remove the pendulum (3) and push the
pendulum-disc a little down, is the clock slow a little up.
If one of the weights is dropping down upon hooking in the chain then
the chain has dropped from the chain-wheel. You can return it again yourself if
the other weights are fully wound up and then hooked off. Hereafter turn the
clock completely topsyturvy and the chain is again adjusted in the chain-wheel.
Do not use violent measures.
Important: Winding: The clock is wound by pulling the round ring
on the end of the chain downward, thereby raising the pine cone weight up to the
clock. One chain winds clock, the other chain winds cuckoo bird mechanism and
the third winds the music movement. When pine cone weights have drawn to the
top, the clock will operate for one day without rewinding.
Silent Lever: Most cuckoo clocks have a "silent" lever on the
side or bottom of the case. Place the lever in the "on" position if you want
your clock to "cuckoo" and play music (on models so equipped). In the "silent"
or "off" position, both cuckoo and music are silenced. A void placing the lever
on "silent" as the cuckoo is sounding; you may, however, move the lever to "on"
at any time.
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